SP2013 disables org chart viewer.. but only on YOUR profile page

1 Jul

Put this in the strange but true category.

We received a defect report from a client doing a 2013 migration stating that the org chart viewer wasn’t working. Gave us a link to the page where it wasn’t working. Of course we went to verify the defect, but when we looked the org chart viewer was there.

Thought that was closed, but they insisted it wasn’t there. So assuming it was some sort of training issue, we went to show them where the viewer was and how to get to it. But when we went to see the same page on thier machine.. no Org chart. what?

So we went to a few other peoples profile pages. All of them worked. Just not theirs. Was this some wierd cache issue? Had they customized their page in a way that broke this?

Well with this new information, we went back to look at our own profile page. And turns out when anyone looks at their own profile, they cannot see the org chart viewer. So thinking this must be a bug, we went to go find a bug report from someone else, and hopefully find a fix or work around.

This was the post we found: http://blogs.msdn.com/b/chandru/archive/2013/04/01/sp15-organization-chart-in-mysites.aspx

Granted the date on the post is April Fool’s day, which always makes me suspicious. But concerns aside, it basically indicates, “yeah it does that because we thought turning it off was better than making it perform better”. And we did find another post not on April Fool’s Day, that matches the comments, and even links to that post. (http://social.technet.microsoft.com/forums/sharepoint/en-US/71046c9d-b7f6-4cff-81dd-5edf67bd9e11/sharepoint-2013-issue-with-org-chart-not-visible)

So there you have it, by design, and if you want it, custom event reciever and feature stapling to fix it. (unless I assume you are in office 365, then you are out of luck)

 

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